Case study: Custom software
Admin panel for ISP users, content and transactions
Users, content, transactions, media and ads managed from one secure admin panel instead of separate tools.
Overview
An internet service provider needed help with this: users, content, transactions, media and ads managed from one secure admin panel instead of separate tools.
The problem
An internet service provider came to us with these problems:
- Managing multiple operational areas (content, users, transactions, media, ads) across disconnected tools
- High manual effort required for website updates and administrative tasks
- Limited visibility into user engagement and system activity
- Need for a secure, centralized backend accessible by internal teams
What we built
We built a centralized, multi-tab admin dashboard that unified all core administrative functions into a single, secure interface. The system was designed to simplify daily operations, improve visibility across the platform, and give teams full control over content, users, and data from one place.
- Centralized admin panel for managing content, users, transactions, and media
- Multi-tab interface optimized for clarity and ease of use
- Secure, role-based access for internal teams
- Real-time visibility into user activity and system data
- Reduced operational overhead through streamlined workflows
How it works
The system runs on the tools listed below. Platform names appear here and in the stack, so you can see exactly what was used.
- Frontend: Retool
- Backend: PostgreSQL, internal APIs
- Media & Assets: Integrated cloud storage for training videos and ad content
Result
- The centralized admin dashboard eliminated the need for manual website edits and disconnected tools.
- Reduce the effort required for multiple platforms and developer input is now handled in a single, intuitive interface.
- Content updates are now faster, and support response times improved through the live toggle and centralized video training access.
"Working with MaqMinds was a remarkable experience. What stood out was their ability to understand and visualize the structure and functionality of our application, even with minimal direction. In fact, our discussions regarding requirements were quite brief."
Related
This project is an example of custom software. If your team has a similar workflow, the pages below explain how we approach it, and the neighbouring case studies show the same ideas in other businesses.